Non-Sierra Installers and Patches

Talk about games or general tech issues that are not Sierra related.

Re: Non-Sierra Installers and Patches

Postby adeyke » Tue Apr 29, 2014 2:39 pm

I encountered a problem with the game. I made it to chapter 4 (The Circus of Fools), and when I talk to the NPCs, the text just flashes by and there's no sound. I have no idea if this is an issue with the game itself or if it's because of the installer. It looks like the sort of thing that would happen if it couldn't find a sound data file, with the new chapter corresponding with a disc swap. However, I compared the files in the CDs with the ones in my installation and didn't see any discrepancies. Here's the results of the diagnostic:

Any issues with this installer can be reported on the Sierra Help
Pages Forum:

http://sierrahelp.com/forums/


If requested, please include the following information:


Sanitarium

diagnostic information:

======================== System Info ========================

Microsoft Windows 8.16.2.9200.0 64-Bit, en-US
Service Pack :
Account type : Administrator
UAC status : On

CPU : Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz
Memory : 15.95 GB
Graphics Adapter : AMD Radeon HD 7800 Series w/ 2048 MB of Video RAM
Screen Resolution : 1920 x 1080, 32 bit color
DirectX Version : DirectX 9.0c
CD-ROM Drive(s) : D:\ G:\ (DAEMON Tools Lite is installed.)



========================= Game Info =========================

Game : Sanitarium
Game Version : 1.00.000
Game Path : E:\DreamForge\Sanitarium
Installer Version : 1.0
NSIS Version : v2.46
Start Menu Directory : DreamForge\Sanitarium
Uninstall string : E:\DreamForge\Sanitarium\uninst.exe
Sanitarium.exe: Not set


================== Game Configuration File ==================

Game configuration file not found.


====================== Game Files List ======================

VERSION
SMACKW32.DLL
DiagnosticTool.exe
Sanitarium.exe
sntrm.exe
uninst.exe
GAMEDAT.SHP
Installer License.txt
New Installer README.txt
readme.txt
Sanitarium.txt
sntrm_k.txt

DATA\
DATA\RES.000
DATA\RES.001
DATA\res.002
DATA\RES.003
DATA\RES.005
DATA\SCN.005
DATA\RES.006
DATA\SCN.006
DATA\RES.007
DATA\SCN.007
DATA\RES.008
DATA\SCN.008
DATA\RES.009
DATA\SCN.009
DATA\RES.010
DATA\SCN.010
DATA\RES.011
DATA\SCN.011
DATA\RES.012
DATA\SCN.012
DATA\RES.013
DATA\SCN.013
DATA\RES.014
DATA\SCN.014
DATA\RES.015
DATA\SCN.015
DATA\RES.016
DATA\SCN.016
DATA\RES.017
DATA\SCN.017
DATA\RES.018
DATA\RES.104
DATA\RES.204
DATA\RES.304
DATA\vids.cap
DATA\SNTRM.DAT

DATA\Music\
DATA\Music\MUS.005
DATA\Music\MUS.006
DATA\Music\MUS.007
DATA\Music\MUS.008
DATA\Music\MUS.009
DATA\Music\MUS.010
DATA\Music\MUS.011
DATA\Music\MUS.012
DATA\Music\MUS.013
DATA\Music\MUS.014
DATA\Music\MUS.015
DATA\Music\MUS.016
DATA\Music\MUS.017

DATA\Vids\
DATA\Vids\mov000.smk
DATA\Vids\Mov001.smk
DATA\Vids\Mov002.smk
DATA\Vids\mov003.smk
DATA\Vids\Mov004.smk
DATA\Vids\Mov005.smk
DATA\Vids\Mov006.smk
DATA\Vids\Mov007.smk
DATA\Vids\Mov008.smk
DATA\Vids\Mov009.smk
DATA\Vids\Mov010.smk
DATA\Vids\Mov012.smk
DATA\Vids\Mov013.smk
DATA\Vids\Mov015.smk
DATA\Vids\Mov016.smk
DATA\Vids\Mov017.smk
DATA\Vids\Mov019.smk
DATA\Vids\Mov020.smk
DATA\Vids\Mov021.smk
DATA\Vids\Mov022.smk
DATA\Vids\Mov023.smk
DATA\Vids\Mov025.smk
DATA\Vids\Mov026.smk
DATA\Vids\Mov027.smk
DATA\Vids\Mov028.smk
DATA\Vids\mov029.smk
DATA\Vids\Mov033.smk
DATA\Vids\Mov034.smk
DATA\Vids\Mov035.smk
DATA\Vids\Mov036.smk
DATA\Vids\Mov037.smk
DATA\Vids\Mov039.smk
DATA\Vids\Mov041.smk
DATA\Vids\Mov042.smk
DATA\Vids\Mov043.smk
DATA\Vids\Mov044.smk
DATA\Vids\Mov045.smk
DATA\Vids\Mov046.smk
DATA\Vids\Mov047.smk
DATA\Vids\Mov048.smk

SAVES\
SAVES\SAVE00.SAV
SAVES\SAVE01.SAV
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Re: Non-Sierra Installers and Patches

Postby Collector » Tue Apr 29, 2014 4:29 pm

Just checked. You do not have any missing files, at least in reference to my CDs, so it is probably not something missed by the installer. This is probably getting into a game issue, but will at least take a bit if a further look. Can you post your saves?

P.S. for future reference, please attach a diagnostic log as a file instead of pasting. It makes it easier for me.
01000010 01111001 01110100 01100101 00100000 01101101 01100101 00100001

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Re: Non-Sierra Installers and Patches

Postby adeyke » Tue Apr 29, 2014 4:53 pm

Sorry. I'll remember that in the future.

I've attached the relevant save file, zipped. It's right at the start of the chapter.
Attachments
SAVE00.zip
(28.92 KiB) Downloaded 275 times
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Re: Non-Sierra Installers and Patches

Postby Collector » Tue Apr 29, 2014 6:41 pm

It is working right for me. Perhaps a codec issue? K I always install the K-Lite codec package since it covers nearly all of the codecs that you are likely to encounter. They are also balanced to avoid codec conflicts.
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Re: Non-Sierra Installers and Patches

Postby adeyke » Tue Apr 29, 2014 6:55 pm

I installed it, and now it works. No idea why that was necessary for that chapter but not the previous ones.

In any case, thank you for the help.
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Re: Non-Sierra Installers and Patches

Postby Collector » Tue Apr 29, 2014 9:12 pm

Since it was a pack, it is hard to tell which codec it needed. If I knew, I'd include it in the installer.
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Re: Non-Sierra Installers and Patches

Postby adeyke » Mon May 05, 2014 9:48 am

I'm baffled. I'm having the same issues I'd reported earlier, in chapters 7 and 8. I have no idea what's wrong, and they're happening even with the K-Lite pack installed. It's apparently not the installer's fault, but I don't know what the actual cause is. The problem also doesn't seem to be entirely reliable. I had the problem, and quitting the game and restarting it didn't fix it. However, right now, it seems to be working. That's very frustrating. I'm not sure now if installing the codec pack was actually relevant to it working for chapter 4. It's very easy with glitches to make the post hoc ergo propter hoc fallacy.
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Re: Non-Sierra Installers and Patches

Postby Collector » Mon May 05, 2014 12:58 pm

Did you have any other codecs installed before the K-LIte?
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Re: Non-Sierra Installers and Patches

Postby adeyke » Mon May 05, 2014 1:37 pm

I had ffdshow installed. The K-Lite installer removed that before installing. I suspect now that it's a bug in the game rather than any incompatibilities or missing codecs.

I did manage to get through the game now.
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Re: Non-Sierra Installers and Patches

Postby Collector » Mon May 05, 2014 5:59 pm

The ffdshow codec is infamous in how problematic it can be. It is why the K-Lite installer tries to uninstall it, but if it did, it should not be causing issues.
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Re: Non-Sierra Installers and Patches

Postby BBP » Wed May 07, 2014 11:41 am

Installed Sanitarium a few days ago, and thought I'd give it a go inbetween sessions of pannin' fer gold, but it gives me the following error on startup:
To run this application, you first must install one of the following versions of the .NET Framework:
v4.0.30319
Contact your application publisher for instructions about obtaining the appropriate version of the .NET framework.
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Re: Non-Sierra Installers and Patches

Postby Collector » Wed May 07, 2014 12:56 pm

That would be from the custom EXE I wrote to shut down the Windows Explorer before launching the game. This is required to avoid the color corruption in the game. It will relaunch Explorer after you exit the game. It is built on .NET as are a large number of modern applications.

Is this your dino? Any newer machine should already have the .NET 4 framework installed. Just install the framework and run any security updates for it. http://www.microsoft.com/en-us/download ... x?id=17851
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Re: Non-Sierra Installers and Patches

Postby BBP » Fri May 09, 2014 4:02 pm

Did that, and it just crashed when I tried to get to the control building by power cable:
APPCRASH
Application Name: sntrm.exe
Application Version: 0.0.0.0
Application Timestamp: 3586c914
Fault Module Name: sntrm.exe
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 3586c914
Exception Code: c0000094
Exception Offset: 0000b179
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1043
Additional Information 1: dc43
Additional Information 2: dc439b231d4140f23d6acab38d056b32
Additional Information 3: 9ace
Additional Information 4: 9ace36dce7674785ff09fbfd6665d20d

Read our privacy statement online:
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C:\windows\system32\en-US\erofflps.txt

I'm otherwise not sure if I should play this game, it's giving me a headache. I'm playing on my Win 7.
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Re: Non-Sierra Installers and Patches

Postby Collector » Fri May 09, 2014 4:10 pm

That is an error from the game itself. You could play with compatibility settings. If all else fails, try replacing sntrm.exe with the one from the CD.
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Re: Non-Sierra Installers and Patches

Postby Collector » Sun Aug 03, 2014 10:07 pm

Anyone want an installer for The Last Express?
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